Frequently Asked Questions

Everything you need to know about our custom software development process, FREE demos, and more.

Demo

What exactly do I get with the FREE demo?

You get a fully functional prototype that demonstrates the core features of your custom solution. This includes working user interfaces, basic functionality, and a clear vision of how your final application will work. The demo is yours to keep, whether you proceed with full development or not.
Demo

How long does it take to get my FREE demo?

Typically 3-5 business days after our initial consultation call. We'll schedule a 30-minute discovery call to understand your needs, then our team builds your demo. You'll receive an email with a link to view your working prototype.
Demo

Is the demo really free? What's the catch?

Yes, completely free. No catch, no hidden fees, no obligations. We build demos to prove we can solve your specific problem before asking for any payment. It's our way of showing confidence in our ability to deliver what you need.
Demo

What if I don't like the demo?

No problem at all! There's zero obligation to proceed. We'd love your feedback on what could be improved, but you're free to walk away with no cost and no hard feelings. The demo is yours to keep regardless.
Demo

Can I request changes to the demo?

Absolutely! We'll have a review session where you can provide feedback and request modifications. Minor changes to the demo are included free. This helps ensure we're on the right track before moving to full development.
Demo

How many demos can I request?

One FREE demo per unique business problem or project. If you have multiple distinct software needs, we're happy to create separate demos for each one. We want to make sure each demo properly addresses a specific challenge you're facing.
Development

How is this different from using templates?

Templates force you to adapt your business to fit the software. We build software that adapts to your business. Every feature is designed specifically for your workflows, your data, and your users. No compromises, no workarounds.
Development

What does 'modular development' mean exactly?

We build reusable components (like user authentication, payment processing, or reporting) that can be quickly combined and customized for your specific needs. This lets us deliver 10x faster while still creating truly custom solutions.
Development

Will my app look and work exactly like other clients' apps?

No. While we use modular components for efficiency, every application is customized for your specific brand, workflows, and requirements. Your app will be uniquely yours, designed to solve your specific business challenges.
Development

Can you integrate with my existing systems?

Yes! We specialize in connecting new applications with existing databases, CRMs, accounting systems, and other business tools. We can work with APIs, direct database connections, or even legacy systems that seem impossible to integrate.
Development

What if I need features you don't have components for?

We build custom components for unique requirements. If your business needs something that doesn't exist yet, we create it from scratch. These new components often become part of our library for future projects, making custom development even faster.
Development

How involved do I need to be during development?

Minimal involvement required. We handle all the technical work. You'll receive weekly progress updates and we'll ask for feedback at key milestones. Most clients spend about 1-2 hours per week reviewing progress and providing input.
Development

What happens if the project scope changes?

Small changes are included in the original quote. For larger scope changes, we'll provide a transparent quote for the additional work. You always have the option to proceed or stick with the original plan.
Development

Do you handle mobile apps too?

Yes! We build responsive web applications that work perfectly on mobile devices, as well as native iOS and Android apps when needed. We'll recommend the best approach based on your specific requirements and user needs.
Pricing

Why do you require 50% upfront after the demo?

This ensures we're both committed to the project's success. You've seen the demo and know we can deliver. We need resources to dedicate our team to your project. The remaining 50% is only due when you receive your completed application.
Pricing

Are there any hidden costs or ongoing fees?

No hidden costs. Your quote includes everything: development, testing, deployment, and 3 months of free bug support. The only ongoing costs are optional: hosting (if you want us to manage it) and future feature additions (if you want them).
Pricing

How do you determine the project cost?

Based on the complexity of features, integrations needed, and custom components required. After building your demo, we know exactly what's involved and provide a fixed-price quote. No hourly billing, no surprises.
Pricing

Can I pay in installments?

For larger projects (over $50K), we can arrange custom payment schedules tied to project milestones. We're flexible and want to find a payment structure that works for your business.
Pricing

What if the project takes longer than estimated?

You don't pay extra. Our fixed-price quote includes a buffer for unexpected challenges. If the project takes longer due to our underestimation, that's our responsibility, not yours.
Technical

What technologies do you use?

We use modern, proven technologies: React and Next.js for frontends, Node.js and Python for backends, PostgreSQL and MongoDB for databases, AWS for cloud infrastructure. We choose the best tech stack for your specific requirements.
Technical

Will I own all the source code?

Yes, absolutely. You get complete ownership of all custom code written for your project, documentation, and intellectual property rights. You can modify it, host it anywhere, or hire other developers to work on it.
Technical

Can I hire other developers to work on it later?

Absolutely. We use standard technologies and provide comprehensive documentation. Any competent developer can understand and extend your application. You're never locked into working with us exclusively.
Technical

How secure are the applications you build?

We follow industry best practices: encrypted data transmission, secure authentication, input validation, and regular security updates. We can build applications designed to help you meet your industry's requirements.
Technical

Where is my application hosted?

Your choice. We can host it on AWS, Google Cloud, or Azure under your account, or you can host it anywhere you prefer. We'll provide deployment instructions and can help with the initial setup.
Technical

What if I need the application to scale?

We build applications with scalability in mind from day one. The architecture can handle growth from hundreds to millions of users. If you need specific scaling optimization, we can provide that as an additional service.
Support

What's included in the 3 months of free support?

Bug fixes, performance issues, and technical support. If something doesn't work as intended or breaks due to our code, we fix it at no charge. This doesn't include new features or changes to existing functionality.
Support

What happens after the 3-month support period?

You can manage the application yourself, hire other developers, or continue working with us on an hourly basis for updates and new features. There's no ongoing obligation, but we're always available if you need us.
Support

Can you train my team to manage the application?

Yes! We provide comprehensive documentation and can conduct training sessions for your technical team. We want you to be completely self-sufficient with your application if that's what you prefer.

Still Have Questions?

Get in touch with our team and we'll answer any questions about your specific project.

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